Friday, December 12, 2014

Survey Results

While analyzing the data from this survey, I realized many of the questions as they were worded didn't really help check the efficacy of my objectives. I didn't realize this until I was analyzing the responses because the responses got me thinking of ways my questions could have been interpreted. Also, trying to correlate the data with my objectives also pointed out to me some of the questions missed the mark. There were still many questions that gave valuable information, but unfortunately there are many things I would do differently if I were to make another survey.

Survey limitations 

Only 21 people took the survey. The survey link was posted to the DSU Tobacco-free Campus Facebook page, my personal Facebook page, my capstone project course blog, and this online portfolio blog (the post was deleted when the survey was closed). My target audience was the Dixie State University campus community, which mean the survey sample was drastically small and the link was not presented every member of the campus community. Furthermore, only 11 people who took the survey identified themselves as members of the campus community, which is defined as being student, faculty or staff. With this sample, we cannot assume an accurate opinion of the campus community is represented. Also, the purpose of the survey was not made clear. There was no introduction or page to the survey to communicate the purpose was to gather data to determine the efficacy of my campaign efforts.

Here is a link to the Tobacco-free Campus Survey results: 

Even though I had a small sample size to begin with, I made the decision to only use data from people who identified themselves as members of the campus community. This cuts the already small sample size in half. I feel it is important to do this because the campus community is my target audience for my campaign, and I don't want data from outside of my target audience to tamper with the data. In the analysis, if data from all of the participants is insightful, then it will be discussed. The link above provides the data from all of the participants.

The Survey

Question 1


Artifact A

Non of the participants identified themselves as faculty, so that entire demographic of the campus community is not represented in this survey.

Question 2

Artifact B

This ratio is similar to a survey done in the spring of 2011 that had responses from 1,500 students.
Artifact C

I've already established a sample size of 11 is too low to be accurate, but having at least some representation for people who use tobacco is a good thing, and having a good ratio is also positive.

Question 3

Artifact D

Based on this data, it would seem almost everybody already knew about the tobacco-free campus policy. The first answer choice is also not very clear. I made no specification between the big signs by the entrances and the little signs on the interior of campus. By only putting the one response about signs on the interior, I have no way of know if the participant understood there were also signs on the exterior. This doesn't help determine if my campaign efforts had any effect because I only helped with the signs on the interior. It's also possible this person knew about the policy before this semester.

This question was to see if my campaign efforts made anybody aware of the tobacco-free campus policy because one of my assumptions was many people didn't. This data shows that assumption was wrong. However, I do think it was important to publicize the policy to confirm that it was being enforced and in effect, and If I were to do this survey again I would change the nature of this question to reflect whether or not they noticed the items listed on the answer choices.

Question 4

Artifact E

One of my objectives was to make sure the campus community was aware there are cessation resources on campus, so this data is positive. However, this question doesn't gauge if my campaign efforts had anything to do with it. Either another question should have been asked to clarify how they knew about the resources, or this one should have been modified to ask how they knew.

Question 5

Artifact F

Note the weight of this question is out of 7, not 5. As you can see, the answers vary greatly. Interestingly, if we look at responses of all 21 participants of this survey, three identified as people who use tobacco, and all three of them marked strongly disagree.

The following screen shot was taken from the survey with the filter placed to only show the results of those who marked yes to using tobacco.

Artifact G

However, out of all 21 participants, there were a total of five people who marked strongly disagree. This data shows that tobacco users really don't wanted to be reminded, and people who don't use tobacco have varying opinions across the board. One of the big problems with this question is I used the word "remind." It was a bad word choice because being reminded of something you already know is annoying.

If I could, then I would change the question to: "Is it important for members of the campus community to enforce the policy by requesting compliance from those who are using tobacco on campus?" This would also reflect better what I was trying to find out from the question. One of my objectives is to educate the campus community on the importance of requesting compliance from violators of the policy. "I am aware the tobacco-free policy meant to be enforced by members of the campus community, and not just by campus security," would also be a question I would ask, or I would just replace question 5 all together with this question. As it stands now, the data doesn't show whether or not I educated anybody about the importance of enforcement.

Question 6

Artifact H

Note the weight of this question is out of 7, not 10. The participant who marked "Disagree" was the one who self-identified as a tobacco-user. This means none of the non-tobacco users disagreed in anyway with the statement.

This is another question the provides positive data for my campaign because one of my objectives is to promote a supportive campus for people who need to quit because of the policy. Yet, the way the question is worded, it doesn't really verify whether or not this opinion came about because of my campaign efforts. The DSU Tobacco-free Campus Facebook page already gives me the data on who is possibly for supportive campus because I know the number of people who liked my page and the number of people who took a picture with the X prop at the event. Both actions were advertised (not sure how well) to mean a person was for a support campus. So, having a question that addressed who was aware of the campaign message of making DSU a supportive campus would have provided better data.

Question 7

Artifact I
This is a question that was asked to gauge public opinion about the tobacco-free campus policy to see if it provided any interesting trends when compared to the other questions. This question is very polarized considering people either agree or disagree. Only two slightly agreed and the two who disagreed, strongly disagreed. Of the participants who strongly agreed with this statement, four of the five agreed to at least some extent with questions five through nine. The one who didn't agree on all of them marked neither agree or disagree on questions five and six. Non of them disagreed. This would have provided better data if questions five and six were constructed better because the data, as it is now, shows participants who are strongly favor the policy are more inclined to be receptive to my objectives.

Of the participants who strongly oppose the policy, the one who uses tobacco disagrees with questions five through 8, but neither agrees or disagrees with question nine, and the one who doesn't use tobacco disagrees with all but question 6, with which the participant agrees. This data would suggest people who strongly oppose the policy are less likely to be receptive to my campaign objectives, with the exception of the non-tobacco user, in which case the participant seems to be receptive of a supportive environment on campus.

Question 8

Artifact J
This question, like question seven and also nine, is to gauge public opinion to see if yields any interesting trends. I was not surprised to see the same two participants who strongly disagreed with the last question also strongly disagreed with this question. However, it was weird that the other participant who strongly disagreed with this question, slightly agreed on questions six, seven and nine, but slightly disagreed with question five. I really don't see a trend with that particular participant.

Question 9

Artifact K
I feel like this question wasn't really necessary and the main. I might just feel that way because the results are pretty much the same as question seven but more neutral. 

Question 10

Artifact L
This question didn't provide any useful feedback.

Facebook Insights

Likes

Here is a screen shot of the Total Page Likes.

Artifact A

As you can see, on Nov. 20, the page received the majority of the likes between Nov. 19-21. This data correlates with the date of the public event contest I had on Facebook. The date of the contest started Nov. 19 and ended on the Nov. 21. However, there were only 21 contestants, which required you to like the page, which means over two-thirds of the likes came from people who liked the page for reasons other than to win an iPad Mini.

The Net Likes shows a more clear picture.

Artifact B

There weren't many dislikes, only 5 in the first three days and one a little bit later. There was also an additional like just over a week later. It is interesting to note that the unlike on Nov. 25 came after a four day period where there were no posts. A couple of posts where made that day, but the page received a like and a unlike. Also, the like on Dec. 3 came after an eight day period where there wasn't any posts.

Most of the likes I received correlated with the campus event and competition. It would appear promoting the page on campus was the most effect thing I did to get likes.

Reach

Here are screen shots of the Post Reach and the Total Reach.

Artifact C

Artifact D

The Post Reach and Total Reach follow the same trend, and they both decline as time goes on. The highest reach point came during the event competition. The reach goes up and throughout the timeline. If you compare the Artifacts C and D with Artifact F, you will see there are no posts on the days the reach dips down. Artifact E gives good insight as to why the reach went into decline.

Artifact E

As you can see, the likes, comments and shares peaked fast and early during the event competition, but then the numbers were abysmal afterward. The likes on this graph are referring to photo and post likes, not just page likes. Having an event competition engaged people in a way the other posts didn't.

Visits

This is a screen shot of the Page and Tab Visits.

Artifact F
The page and tab visits trend the same as the reach. There is a difference, however. The days that the visits peak are from Nov. 21-23, which starts on the day the day the event competition was ending. I'm assuming most of the visits are from people seeing who won. I'm not surprised to see the photo tab visits be so high because all the pictures posted to the page by contestants went into the photo tab as well.

Posts

Here are the screen shots of the All Posts Published list.

Artifact G

Obviously the posts that got the most reach and engagement came during the event competition. However, there does seem to be a couple of slight anomalies with that happen as things trend down in general. The link shared on Nov. 26 has a slightly higher reach and more shares than all the other posts that weren't posted during the event competition. Also the status posts made on Dec. 8 are higher than the three photo posts before it. The survey posted on Dec. 10 had a slightly reach as well.

It appears the photos and links that were shared from other pages, such as Way to Quit and Truth were declining week to week, but the article link, question posts and survey link were able to get al little more reach and engagement, even though the numbers seamed to be trending down in general.

People

Here is some data of the people who liked the page.

Artifact H

This data shows that the majority of the people who like the page are college age and are in St. George. The city list goes on to name mainly places in Utah and surrounding states, and only a couple were out of country or a state not near Utah. With this data I can assume the majority of the page likes are students that go to Dixie State University.

Pamphlet

Relevant Objectives:

Objective 1: Use news media, social media, signage, event planning and anything other campus-wide means to publicize the tobacco-free campus policy and affirm it is in effect.

Objective 2: Use news media, social media and event planning to promote a supportive atmosphere for people who need to quit tobacco use because of the tobacco-free policy, and let the campus community know there are cessation resources on campus.

Objective 3: Use news media, social media, event planning and any other means to educate the campus community the importance of their enforcement efforts concerning the tobacco-free policy.

Summary

The pamphlet has been the project I've been working on since the public event ended. There is still work to be done on it. The plan is to have it ready for next semester, so it can be given to students at the bookstore when they are buying their books. I'm also going to contact the First Year Experience Coordinator and set it up so freshmen receive the pamphlet. It will also be placed in the Student Center near the Dean of Students office and in the campus security office. Right now I just have the content done on the pamphlet. I have not done any graphics yet, and the back will look different as well and hopefully have the actual school DSU logo.

                    Inside Fold                                         Back                                           Cover
Artifact A
This is what the pamphlet looks like when the cover and the inside fold are open.


I didn't think to do a pamphlet early in the semester. The idea came after I was done with the event. Earlier in the semester I had an idea to do a leaflet or card people could give to people who were violating the policy, but I ultimately didn't like the idea. It would have been great to have this during my event to give out to students. It would have been nice had I made plans to make this pamphlet earlier, but it will be a good addition to my campaign.

Signage

Relavant objectives:

Objective 1: Use news media, social media, signage, event planning and anything other campus-wide means to publicize the tobacco-free campus policy and affirm it is in effect.

Summary

One of the first things I did this semester with this project was push to get signs placed on the interior of campus. Big and small signs were donated to the school. The big signs were placed by the entrances to campus, and the small signs were meant for the interior but were not put up yet. I contacted the campus services director a was told the facilities planning director would get a reminder. I also followed up with the facilities planning director, and within a few weeks the signs were placed.

Artifact A

Most of the signs were placed on buildings. Many of the signs replaced the old Utah Indoor Clean Air Act signs, but some of those are still around, which shouldn't be an issue because it's still a state law and would be enforced differently if violated. I was told the new signs were placed on buildings because they placing a bunch of new poles around campus was expensive and not necessarily practical.

The signage isn't perfect, but I think it is adequate. The places they put the signs on buildings can be noticed if you are just walking by. I can't take very much credit for the signs because they were already donated and I didn't help place them, even though I offered to, but I think following up on them got them placed on campus faster. The signs are a good way to communicate the policy is official.

Social Media

Relevant Objectives:

Objective 1: Use news media, social media, signage, event planning and anything other campus-wide means to publicize the tobacco-free campus policy and affirm it is in effect.

Objective 2: Use news media, social media and event planning to promote a supportive atmosphere for people who need to quit tobacco use because of the tobacco-free policy, and let the campus community know there are cessation resources on campus.

Objective 3: Use news media, social media, event planning and any other means to educate the campus community the importance of their enforcement efforts concerning the tobacco-free policy.

Summary

I created a Facebook page called DSU Tobacco-free Campus. I kickstarted this page alongside the one-year anniversary public event.

Here is a screen shot of the page.

Artifact A

One of the reasons I made this page was to publicize the tobacco-free campus policy, hence the name DSU Tobacco-free Campus. I didn't near the amount of likes or reach that I wanted (more on this in the Self-Assessment blog post).

During the week of the event, I held a competition that utilized this page (see more about this on the Public Events blog post). People were posting their pictures from the public event to page, and were trying to get as many likes in three days on their pictures as they could. 

Artifact B

This picture was taken at the booth I set up out side of the hypnotist event. 20 other people posted to the page. The winner of the iPad was able to get 832 likes on her post to the page.

Artifact C

Having contestants get likes technically brought people to my page, which is evident from how many likes the winner got on her photo, but it didn't necessarily bring the right audience to the page. The majority of people that liked her photo didn't like the Facebook page. This is either because they weren't interested or because all they did was click a link and like a picture in order to help the winner. This is more evidence the competition should have been simplified and instead of getting likes to win, you could qualify for a raffle. Needless to say, my Facebook page didn't get near the online traffic I needed to really publicize the tobacco-free campus policy very well.

In order to promote a supportive campus, I wrote this is the about section, "Like our page if you want a supportive environment at Dixie State University for people who are quitting tobacco use on campus and also off campus." 

Artifact D

It was an easy way to promote the message. There's no way to know if everybody who liked the page read it or agreed with it, but I think it is a good use of the about space. You can see in Artifacts B and C that people who took pictures from behind the X prop didn't promote the message. Artifact B shows the person either didn't know the true purpose, or that's just what she wanted to communicate. During the event, the purpose of the X prop wasn't communicated very well because I spent most of my time explaining the rules of the competition. I also tried to get a discussion going to see if anybody had quit using tobacco because of the tobacco-free campus policy.

Artifact E

As you can see, it only had a reach of 21 and had zero likes or comments. I made no further attempts, mainly because this post was in December and I didn't have much more time. Had I made this attempt earlier in the semester, I may have made more attempts throughout the semester.

I also tried to get a conversation to see if anybody saw people using tobacco on campus since the policy was in place. This was with the intention of transitioning into the importance of people vocal about requesting compliance. The post had the same results as the other post.

Artifact F

I wasn't able to get a lot of like or reach on my page, and a lot of my attempts weren't very effective. It was nice to have another channel to work on my objectives, but I wish it would have had a better turn out.

Thursday, December 11, 2014

Public Events

Relevant Objectives:

Objective 1: Use news media, social media, signage, event planning and anything other campus-wide means to publicize the tobacco-free campus policy and affirm it is in effect.

Objective 2: Use news media, social media and event planning to promote a supportive atmosphere for people who need to quit tobacco use because of the tobacco-free policy, and let the campus community know there are cessation resources on campus.

Objective 3: Use news media, social media, event planning and any other means to educate the campus community the importance of their enforcement efforts concerning the tobacco-free policy.

Summary

I planned a one-year anniversary of the tobacco-free campus policy event. The actual anniversary is November 22, which was a Saturday this year. I chose to have the event on Wednesday, November 19, from 9 a.m. to 1 p.m. I consulted with student government advisors and event planners and was told Wednesdays had the most student traffic. Also, I was able to set up my booth and prop at the hypnotist event put on by student government later that night.

I was able to network with the Health and Wellness Center, the Southwest Utah Public Health Department, student senate, and student life while planning this event. The Health and Wellness Center was in charge of promoting the Great American SmokeOut, SUPHD was in charge of bringing cessation resources, student senate funded my prop and the iPad Mini, and student life let me set up at the hypnotist event and continue the one-year anniversary.

Here are some pictures of the event. Artifacts A and C were taken while we were setting up and Artifact B was while the event was in progress.

Artifact A

Artifact B

Artifact C

At my section of the event I had a banner that clearly communicates the Tobacco-free campus policy one-year anniversary, which goes along with objective 1. The prop I was standing behind was made to have people take pictures behind the X to show they are in favor of providing a supportive campus for people who need to quit using tobacco on campus, which is objective 2. 

In Artifact C, I didn't have my papers posted on my table yet, but I had the full tobacco-free campus policy available and this literature posted on the table.
Artifact D

Artifact E

Artifact F

Artifact G

The purpose of Artifact D was to educate the campus community the importance of requesting compliance from policy violators, which is objective 3. Artifact E was to give background on where the idea for the big X came from. Artifact F explains the purpose of the X prop and also gives some fun facts. Artifact G explained the competition that was held and made into flyers.

The competition held had a couple of flaws. First, the original instructions on the 3rd bullet of Artifact G was changed to say, "post photo to your Facebook page and tag DSU Tobacco-free Campus." Edits were made with a marker. That was within the first hour of the event and didn't cause many problems. If I could redo the competition I would take out the part where they needed to get likes, and would have entered them in a raffle if they did the first three steps. This would have made explaining the competition rules much more easy and given me more time to explain the purpose of taking the picture. Also, I believe I would have gotten more participation because there seemed to be countless times people were put off by needed to get likes because they didn't think they had enough Facebook friends or something to that effect.

On a good note, the event attracted a lot of people and felt like a success. At the hypnotist event, I was able to give an announcement about the anniversary before the show, and the hypnotist, who usually gives some sort of anti-drug message, agreed to say some positive things about the policy.

News Media

Relevant Objectives:

Objective 1: Use news media, social media, signage, event planning and anything other campus-wide means to publicize the tobacco-free campus policy and affirm it is in effect.

Objective 2: Use news media, social media and event planning to promote a supportive atmosphere for people who need to quit tobacco use because of the tobacco-free policy, and let the campus community know there are cessation resources on campus.

Objective 3: Use news media, social media, event planning and any other means to educate the campus community the importance of their enforcement efforts concerning the tobacco-free policy.

Summary

First, this is the Dixie Sun News article. These three images are screen shots are of the online article and both be labeled Artifact A.



Artifact A

I talked with the editor-in-chief of Dixie Sun News, and he said they were doing an article on the status of the tobacco-free policy. I gave him my contact information, but found out the reporter was already trying to get a hold of me. I interviewed with the reporter and was happy with the article. This article has quotes from the Dean of Students that help with objective 3, but I can't take credit for that. I also talked about the importance of students enforcing the policy, but was not quoted for it. 

It was a good opportunity to promote the one year anniversary event and reaffirm the policy is in effect, which applies to objective 1. Also, I was quoted saying, "I don’t want it to just be about ‘you can’t smoke on campus, "'Sullivan said. “I want to make sure people have resources and are aware of the resources to quit," which applies to objective 3.

I also wrote a press release and sent it to St. George News and the Spectrum. The press release showcased the one year anniversary event. St. George News didn't contact me for an interview, possibly becomes getting the press release to them two days before the event wasn't very timely.

Artifact B

However, I was contacted by the Spectrum after the one year anniversary event was over and did a phone interview. Here are screen shots of the online article.


Artifact C

This article also touches on all three of my objectives. It gives awareness of the anniversary event and the policy, it mentions there will be cessation resources, and I was quoted at the end saying, "Students are empowered to request compliance (with the policy)."

The only things I would have done different with my news media efforts are I would have gotten my press release to St. George News and the Spectrum a week earlier, and I would have sent my press release to bigger Utah publication, such as the Salt Lake Tribune and Deseret News, and added the spin that the first public university in Utah to have a tobacco-free campus policy is celebrating it's first anniversary of the policy. Other than that, I feel my news media efforts were sufficient.